About Us

Advantages and Differentiators

"We chose Visual Compliance for a number of reasons. One of which was eCustoms attention to detail."

Legal Counsel, Energy Services Provider, Salt Lake City, UT

Comprehensive, global, innovative and transformative.

eCustoms offers a comprehensive, robust, flexible complement of innovative and transformative foreign trade compliance solutions, services, content and knowledge. Our Visual Compliance solutions are truly global. So your foreign trade compliance processes can rely on the same infrastructure—from North America to the EU and beyond.

Experience and expertise

For more than 30 years our core business has been providing world-class foreign trade compliance solutions. So when you choose a Visual Compliance solution, you're not just getting technology, you're getting the knowledge, experience, and expertise of seasoned experts. We bring motivated, talented, specialized teams of international trade compliance professionals, IT and content development and management experts, business and process change specialists, and auditors, consultants, and controllers from a wide range of industries. This talent, combined with the latest and very best technology tools and a passionate commitment to excellence, enable us to continue to earn our clients business and their trust.

Solutions that are smart, flexible and optimized

Over the past 30 years we have worked collaboratively with some of the most successful and respected companies in the world, helping them transform the way they manage and leverage their most complex international trade compliance issues. The resulting knowledge, practices and technologies equip us to quickly understand each new client’s issues and offer a comprehensive set of alternative and complementary solutions.

Innovative ideas & creative approaches from a trusted partner

Our knowledge encompasses the foreign trade compliance issues of all major industries. With this broad range of expertise and clean-slate approach to finding solutions, we develop new approaches that quickly become the new standard. The objective is not to simply apply best practices, but to invent and refine them. We think creatively and partner with our clients to solve their toughest compliance challenges with innovative, sustainable solutions.

Robust, redundant infrastructure

We provide around the clock availability and processing services. In support of this we maintain a robust technological infrastructure with layers of redundancy, including backup power generators and server networks on different power and communication grids. And to ensure our clients compliance solutions are always current, our systems, support, content and knowledge groups have sophisticated processes to effectively integrate upcoming and just-released regulatory and content changes.

Major, long-term investments in research and development

Visual Compliance solutions are the result of more than 30 years of major R&D investment, leveraging advancements in:

  • Technology
  • Regulatory environments
  • Best International trade business practices

Corporate stability and longevity

We have been in business since 1981, with revenue increases consequent to new clients in all fiscal years. No one client contributes more than 2% to our revenue stream.

The right certifications and memberships

Our solutions are certified by governments and technology companies such as Oracle, SAP and Microsoft. We maintain active membership in a number of technology, customs, and international trade associations that maintain positions of influence and support issues of concern to our clients.

We are committed to the educational development of the industry's new resources. We provide solutions to educational institutions offering customs and international trade courses of study. By supporting the education of the next generation of customs and international trade specialists, we help sustain our clients' access to quality resources.

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